Terms & conditions

Late.me is a service provided by Buggenheim AB, Sweden. Organisation number: 559274-3008. Registered address: Hjärnegatan 8, 11229 Stockholm, Sweden. Contact: hello@late.me.

Keep access to your sign-in email secure. Use Late.me lawfully and share only material you have the right to provide. Your stories remain yours; providing them does not transfer ownership to us. We process them to provide the service as described in our privacy notice.

Late may suggest memories from your conversations and sources. These remain suggestions until you confirm them. AI-generated responses can be inaccurate and are not professional advice.

Prices and the billing period are shown before payment. Monthly memberships renew monthly until cancelled. Payments are processed by Stripe. You can cancel through the Plans page or by contacting us; your membership remains active until the end of the paid period, and no further renewal payment is taken.

Changing your membership takes effect immediately, with a charge or credit for the difference for the remaining period as shown when changing your plan. Everything you have saved remains free to view after cancellation.

Gifts are one-time purchases and never automatically renew. Validity, redemption, interview booking and quotation-based services are covered by our gift terms.

Your applicable statutory consumer rights are not limited by these terms. Our withdrawal and refunds page explains the 14-day right to withdraw, any applicable exceptions and how to contact us.

If a paid service is not delivered as promised, contact us so we can put it right. We will tell you before material changes to these terms or your paid service apply. Nothing here removes your rights to remedies under applicable consumer law.

Send questions or complaints to hello@late.me or to our registered address above. You may also contact the consumer protection or dispute resolution body in your country, including Forbrukerrådet in Norway or Allmänna reklamationsnämnden in Sweden. Any choice of law in additional terms does not remove the mandatory consumer protections that apply where you live.